FAQ
1. What is your terms of payment?
40% deposit and 100% cylinder cost within 7 days after PO is confirmed, balance before shipment by TT.
2. What is the lead time?
It usually takes 15 to 21 days after designs confirm and receive your advance payment. The specific delivery time depends on the items and the quantity of your order.
3. What is your terms of delivery?
We accept EXW,FOB,CIF,etc. You can choose the one which is the most convenient or cost effective for you.
4. How to solve the quality problems after sales?
Take photos and videos of the problems and send to us. We will make a satisfied solution for you within 24 hours after we confirm the problems.
5. Is it OK to print my logo on the product?
Yes. Kindly inform us formally before our production and confirm the design firstly based on our sample.
6. You are manufacturer or trading company?
We are factory with Independent foreign trade department team , And all our line staff are well trained before working, welcome to visit our factory at anytime.
7. Why do I choose the package bags from Queenly Packaging?
A. With over 19 years’ experience, Queenly Packaging is always focusing on offering superior packaging products to its customers. The original order number
B. Eco friendly &recycled material with ECONOMICAL COST.
C. Understand the market, walk in front, offer a lot of special bags.
D. Quality Inspection
E. Queenly Packaging business covers all over the world, such as USA, Australia, New Zealand, Europe, South Asia,etc.
8. Do you have products in stock to sell?
Yes. Both OEM and ODM are available for us.
9. Do we need to pay for Print Cylinder Fees?
Yes, it is one time’ fees only and keep 2 years for you.
10. What advantages do you have?
A: Professional. We have an experienced management team, design team, technicians, strict quality control over the whole production line.
B: Punctual. Your orders will be arranged to produce as soon as you place your order. The production-delivery decision will be carried through the whole process once the order was placed.
C. Sincere: Our core values are: responsible, patient, and careful . We’ve gained lots of regular clients over past 19 years.